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The 5 Most Important Things To Look For In A Water Damage Company

When it comes to water damage, time is of the essence. 

The longer water sits and soaks into materials, the more damage it can cause and the more costly repairs can become. 

That’s why it’s so important to act quickly and hire a reputable water damage company to handle the cleanup and restoration process. 

But with so many options out there, how do you choose the right one? 

In this blog, we’ll delve into the five most important things to consider when selecting a water damage company to ensure that you get the best possible service and results. From experience and certification to reputation and customer service, we’ll cover all the bases to help you make an informed decision.


First and foremost, it’s important to consider the experience of the water damage company you’re considering. 

The longer a company has been in business, the more experience it will have dealing with various types of water damage. This can be especially important if you’re dealing with a unique or complex situation. 

In addition to the length of time a company has been in business, it’s also important to consider the types of water damage they have dealt with in the past. 

Even if a company has dealt with flood damage before, it might not be equipped to handle something like a pipe burst. Make sure to choose a company that has experience dealing with the specific type of water damage you’re dealing with.

Certification and Insurance

Another important factor to consider is certification and insurance. 

Look for companies that are certified by industry organizations, such as the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This certification demonstrates a commitment to professionalism and adherence to industry standards. ASAP Restoration has all the necessary certifications from IICRC in Phoenix, AZ.

It’s also important to make sure the company is fully insured, including liability insurance and workers’ compensation. This protects you in the event of any accidents or injuries that may occur during the cleanup and restoration process.


Reputation is also crucial when it comes to choosing a water damage company. 

Check online reviews and ratings from past customers to get a sense of the company’s track record. There is no bigger proof of a company’s capabilities than a strong recommendation from existing customers. Check out our ratings and reviews here.

It’s also a good idea to ask for references and follow up with them to get a more personalized perspective on the company’s reputation. Personal recommendations from people you trust can be especially valuable when it comes to making this important decision.

Equipment and Technology

The equipment and technology a company uses can also be a key factor in its ability to effectively and efficiently handle your water damage. Without the right tools, a company might not be able to figure out how bad the damage is or figure out how to fix it.

These tools might include things like moisture meters, which can help determine the extent of the water damage and the appropriate course of action. Dehumidifiers are also an important tool in the water damage restoration process, as they can help remove excess moisture from the air and prevent further damage. Pumps are another essential piece of equipment that can be used to remove standing water from a property.

Customer Service

Finally, don’t underestimate the importance of customer service. 

Look for a company that values its customers and is willing to go the extra mile to ensure their satisfaction. Consider factors like response time, communication, and follow-up care. A company that is responsive and communicative can make the process of dealing with water damage much less stressful.


In conclusion, it’s crucial to thoroughly research a water damage company before hiring them. Experience, certification and insurance, reputation, equipment and technology, and customer service are all important factors to consider. 

If you’re looking for a company that meets all these criteria in Phoenix, Arizona, you should definitely check us out. ASAP Restoration is the best IICRC-certified water, fire, and mold restoration company in Phoenix, AZ. Check us out here.

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