Water Damage Restoration
Water Damage Categories
While all water damage must be addressed, certain water types can pose unique challenges and health risks. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) has defined the following water types.
Category 1: Clean Water
Clean water originates from a source that does not pose substantial harm to humans.
Category 2: Gray Water
Gray water contains an elevated level of contamination and has the potential to cause discomfort or sickness if consumed by or exposed to humans. If greywater is not removed promptly from the building structure, it may be reclassified as black.
Category 3: Black Water
Black water contains pathogenic (disease-causing) agents and is grossly unsanitary. Black water includes sewage and other contaminated water sources entering or affecting the indoor environment.
At ASAP Restoration LLC, we offer complete water damage solutions for all water categories. Equipped with the latest technology, we can detect the presence of moisture in key structural locations, including under floors and behind walls. Our experts will make sure that the site is clean, decontaminated, and disinfected before restoration occurs.
Exceptional Service Without the Referral Fees
What is a referral fee?
When dealing with water backups, damage, or seepage, most homeowners contact a local plumber. After the plumber’s work is done, they may provide a referral for restoration services. Plumbers, HVAC technicians, property managers, and contractors often receive a finder’s fee for each customer referral. This means it can be difficult to determine whether you’ve been referred to the best water damage restoration company, or just the one offering the best referral fee. Unfortunately, if referrals fees are high enough, unscrupulous individuals may even refer you to a company that is not licensed, bonded, insured or certified. Disreputable companies get most of their clients through referrals, so they could be paying you, plumber, over $1,000 for your business!
Before you dial the number on that business card, remember that you want to hire the best technicians – not your plumber’s best friend!
Why should you avoid referral programs?
Water damage should always be treated by a qualified professional. It can be difficult to do the research when you are overwhelmed with a disaster at home, but your time will be well-spent finding a reputable restoration company that understands the intricacies of water damage. Be cautious of contractors that want to profit from your insurance claim, and always verify license information before signing on the dotted line. Working with an unlicensed provider could have an adverse impact on your claim and may lead to mold growth and substandard repairs.
Who pays the referral fee?
Although you won’t see ‘referral fee’ itemized on your receipt, restoration companies who participate in referral programs typically pass along referral expenses to the client. We believe you should never have to pay referral fees bundled into your restoration costs. ASAP Restoration is committed to transparent communication and clear pricing, so we don’t participate in referral programs or provide referral fees.
Why Choose Us for Water Damage Restoration
Founded in 2009, ASAP Restoration quickly earned a reputation for expert restoration techniques and superior service. We value honesty and integrity, so we always give a clear, transparent assessment of your water damage. After we’ve evaluated the situation, we’ll work with you to create a comprehensive strategy for repairs. For added peace of mind, our Phoenix water damage restoration services are available 24/7 – including holidays!