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Frequently Asked Questions

What causes water damage?
Water damage can occur for a variety of reasons. Excess water in your home can come from natural disasters such as hurricanes or floods, as well as from pipes that burst or start to leak in your plumbing system. Household appliances can malfunction and cause water to pool in areas that might not be noticeable. Septic tanks can overflow and cause raw sewage to spew into your crawlspace or home. When gutters and roof drains get backed up, the excess water can begin to cause serious damage. Bathtubs and shows that are poorly constructed or need the grout replaced can permit water to seep through onto the tile and create mold and other unwanted effects.

How can I prevent water damage?
Proper maintenance and care of your appliances can help ensure they dont cause a water issue. If you have a septic tank, monthly inspections can allow you to notice if anything looks amiss. You can also teach everyone who lives in your home where the water supply cutoff valve is so they can turn it off in the event of an emergency. Keep an eye on your water bill; a sudden increase one month may indicate a leaky pipe or other problem. Also, if you notice any foul odors or black spots (mold) on the walls, contact a water damage restoration company like ASAP Restoration,LLC immediately.

What should I do after a flood, sewage or water leak?
The first thing you should do is contact a water damage remediation company. You do not want to delay, since mold begins to form after twelve hours. The longer water sits, the more opportunity it has to wreak havoc on wood, walls and carpet. You will also want to contact your insurance company to begin the claim process, avoid the affected area whenever possible. If there is standing water in an area with electrical appliances, do not enter the room under any circumstances.

What are some common effects of water damage?
Excess water in your home has the potential to create a variety of unwanted secondary effects. Property can be ruined or its value decreased, the structure of the home compromised, and water damage remediation services can cost thousands of dollars. Paint and wallpaper can chip, carpets can be destroyed and wood floors can rot. Mold can grow from untreated excess water and pose a serious threat to your health and the health of your family.

What are some side effects of mold?
Mold and mildew can cause many problems, both to your familys health and to your home. It can destroy furniture, drywall and wood. It can offer a place where unwanted bacteria, mites, rodents and roaches can live. Health-wise, mold has been known to be carcinogenic, and can cause flu-like symptoms such as diarrhea and infections, and stuffy noses.

What does the water damage restoration process involve?
ASAP Restoration, LLC will first inspect the area and attempt to stop the water source from creating additional damage. We will then use our water extraction machinery to remove any standing or access water from the site. Once the water is gone, we start the drying process with dehumidifiers and heavy fans. When the area is dry to our satisfaction, we test the air to make sure the problem is resolved and the moisture and any mold spores have been removed.

Will insurance cover the water damage to my property?
Whether or not the insurance company will cover the damage depends on the source of the damage, (i.e. whether it was a natural disaster like a flood, or if it was caused by a burst pipe.) The insurance company will also want to make sure that you took the necessary precautions to try and prevent the situation. ASAP Restoration, LLC is experienced with the insurance claim process. We deal with insurance companies on a daily basis, and can help you submit your claim properly and effectively the first time around. We are here to help you, and our water damage remediation services are accepted by all the big homeowners insurance companies.

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contact@asaprestoration247.com 20701 N. Scottsdale Road, Suite 107-292 • Scottsdale, AZ 85255 (602) 515-7918